1. Why should I refill my cartridges??
The question you should be asking is Why shouldn't you refill your empty cartridges. Not only that you save money by using a refilled cartridges, you are also helping the environment.

2. How much saving are we talking about?
How much you can save may varied depend on what kind of cartridges you have; however, we guarantee you a saving of 40%, or more, on your refilled cartridges.

3. How many times can a inkjet cartridge be refilled?
This is variable depending upon the type of cartridge you have, and how well you look after it. For example, we have seen evidence of a Canon BC-02 being refilled many times.  It seems a color always runs out before the others, and if you continue to print, the heat resistors in the print head will burn out. Cartridges with print head( HP, Lexmark) in average can be refilled up to 3 time without any visible damage to the print head, however, we have seen customer who only does regular printing (no photo printing) still be very satisfied with their HP 78 cartridges that has already been refilled 7 time.

4. How good is your ink?? Are they just as good as the original inks?
At refill tech, we only use special formulated ink for each specific type of ink & laser toner cartridges. Our ink & toner are tested to be compatible and  meet the OEM's standard. Come and check out some of our sample picture displayed in our store and we guarantee that you will be totally amazed with the result.

5. How long does it take for you to refill my inkjet cartridge?
It takes a average of 5 to 10 minutes for us to refill one inkjet cartridges, and that include process of refilling, inspecting, and actual testing on our available testing machine. However, cartridges that have been empty for a period of time may required additional cleaning before it can be refilled and reused, of course, there's no additional charge for cartridges cleaning, but the cleaning process may take up to a few hours depend on its condition. This is why we recommend all our customer to  have their empty cartridges refilled as soon as they can. 

6. Is my printer's manufactures warranty voided if I use refilled cartridges??
Only if they can prove that the damage or the failure of printer is caused by the cartridges. The Trade Practices Act protects customers who use another suppliers cartridge, and IT'S GUARANTEE THAT OUR INK AND TONER IS 100% COMPATIBLE WITH THE OEM'S.

7. Is there any reduction in the print quality?
There should be no change in quality using inks and toner that are specially formulated for use in your printer.

8. Are recycled laser cartridges inferior to a new cartridge?
Not at all.  There should be no difference in print quality of all our cartridges.   Like we do with ink refills, we use the best toner specifically designed for each individual laser cartridge available, and replace all wearing parts in the toner cartridge.  The extensive quality and testing procedures, even before the cartridge leaves the premises, ensure best print quality every time, backed by our 100% money back guarantee.

9. Why does my printer still says "low toner" or "low ink" after I get my cartridges refilled??
If you have a inkjet printer, since most Epson printer cartridges have a computer chips that estimate the ink level inside of the cartridges, and we reset the chip every time during the refilling process, this particular problems often occurs on non-Epson inkjet printer. After installing your refilled cartridges (or even brand new OEM cartridges)  back to your printer, you should always notify the printer that the cartridges is new so that the printer will restart the estimation cycle. The notification can be done right after the installation with either the printer itself, or the printer software you have installed on your computer. If you have a laser printer, and many of the recent laser cartridges require a computer chip, please be aware that we are unable to replace some of the computer chips on some rare or new models because the replacements are not yet available. However, you should be able to bypass the "low toner" message and continue to use the original chips on your remanufactured laser cartridges. Please check your printer user guide for detail instruction on how to do so.